Originally Posted by
Intrepid
The schedule change "due to customer service" is probably a euphemism for, something liiike, ... the G/A took an emergency leave....
Really I want to read another example of what "due to customer service" might mean in real life.
Here's another one with the same reason:
Flight 729
ARRIVED
Details Seattle, WA (SEA)
Wed, Dec 20
Scheduled: 9:51 AM
Actual: 10:01 AM
Reason: Schedule change due to Customer Service
North Satellite
Gate: N6
10 minutes late isn't really bad, but it's just odd to see that as a reason.