FlyerTalk Forums - View Single Post - Consistently Getting Busy Signal on 1-800UNITED1 & 1K line [merged threads]
Thread: Consistently Getting Busy Signal on 1-800UNITED1 & 1K line [merged threads]
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Old Dec 20, 2006 | 9:47 am
  #15  
kdinino
All eyes on you!
20 Years on Site
 
Join Date: Jan 2003
Location: SAN
Programs: DL SM, Marriot PLT, Tall guy in need of legroom
Posts: 1,478
Originally Posted by boifromtroy
LOL. Have you ever been to ORF?

Worst case scenario, my bags will be in BUR by 7 PM, I arrive at LAX at midnight and take a cab. UA will not pay for the cab, though...

UX agents here were less than helpful. Now that they confirmed me to LAX, the telephone reservation agent told me that the PAX protections on the website because of DEN do not apply should I want a routing change!

Sounds like some customer service department is getting an email once I land.
Sure I have--plenty of things to do vs rotting at a random airport. sounds like you might be ok to get to LAX but good luck getting anything back from UA. when weather strikes its the official excuse for them to act like a-holes and treat pax like dirt.

well im on hold now listening to ads for "15k bonus miles for a MP visa"..lol....why is this industry so g-ddam ... backwards when it comes to servicing their customers?
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