FlyerTalk Forums - View Single Post - Chairman card PHASED OUT
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Old Dec 20, 2006 | 6:58 am
  #89  
writetorich
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Originally Posted by mia
The card is just a tool to attract and retain clients, .

Gee, I hope this is true.

You describe, in my interpetation, a "loss leader" premium card where the benefits far outweigh the fee. A marketing tool for SB.

Chairman has a l-o-ng- way to go before the benefts and hype exceed or even equal the fee.

I watched this card with a yawn for six months before pulling the trigger in September.

Prior to reading that apps would be stop and this card would be the high net worth businessperson's answer to the gangster rap drug dealing brintney spears centurion, I thought very little of chairman.

After dealing with Citi customer service, I think even less.
http://www.flyertalk.com/forum/showt...422413&page=10
( see the last few posts on the thread - "What happens when you are Citigold."
Citi only wanted $1500 from me. $100,000 was unacceptable).

I don't think Citi marketing has it in then to create a product that charges a fee of $1000+ and delivers more $1000+ in value and benefits.

And if it finally figures it out in three years after we pay 3 years of fees ,
who is to say that they won't cull the rolls of non SB clients?

Remember we are talking about Citi.
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