FlyerTalk Forums - View Single Post - Problem with AY on AA One World Award

Dec 19, 2006 | 11:45 pm

#5

Guy Betsy

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Quote:

Originally Posted by VanMan

I am trying to book the following itinerary in Business Class for next June using a One World award: SIN-HKG-LAX-HNL-SFO-HKG-BKK-KUL.

The first six flights are confirmed in CX and AA. The problem is that I want the BKK-KUL sector in AY to get the two OW carriers required. AY in Singapore say they have seats for award travel. The regional AA reservations group (in Delhi) say they can't see them. I've even got AY res. in SIN and AA res. in Delhi to talk to each other by phone. No dice, so far.

....

Any thoughts?

Two things you could do...

1. Call AA in USA to request seat on AY.
2. You could do HKG-BKK on AY instead of CX. They fly certain days during the week in winter.
3. You DO know that AY has no service between BKK and KUL but rather it is BKK-SIN?

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