Originally Posted by
tfung
I think if Farrington Amex doesn't have people with basic English comprehension, I don't think they would have been in business for this long...

Looks like Farrington is about to go out of business. I think it's quite clear from the initial post as well as from this on the CX website that this fee refers only to non-CX ticket stock:
Latest Service Fee Update
Starting from 01 January 2007, except tickets of Cathay Pacific and Dragonair, all air tickets are subject to, on top of any charge due, a service fee of HKD300 per person for each of the following transactions made through Cathay Pacific Reservation, Ticketing, and Airport offices in Hong Kong:
Ticket revalidation
Ticket Re-issuance
* Please note that fees collected are not refundable.