Originally Posted by
FinallyFlying
So, that's how it works....I think, at the time I requested the upgrade, one of us had enough e500s to cover both of us, and the online booking system made me select one person as the source of all 4.
When requesting an upgrade online, it sets it to pull from the requesting person's account (i.e., whomever is logged in).
You can call and ask to request an upgrade from each person's respective account.
I learned this one the hard way...