Originally Posted by UK flyer
I actually called Air NZ in October to inquire (in deciding which class to fly on the inaugural HKG-LHR flight) and was told the free chauffeur service is available to and from LHR up to a 55 mile radius, and, as boyda81 says, on all Business Premier fares including discounted class Z.
That's actually a very good offer. I wonder if they offer it because other airlines are offering something similar.