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Old Dec 19, 2006 | 6:39 pm
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Mindwurkz
20 Years on Site
 
Join Date: Dec 2002
Location: NYC,USA
Programs: UA 1P, AA EXPLT 1MM, HHonors Silver, Marriott PLT Premier, SPG Gold, Hyatt PLT, Avis PC
Posts: 361
Angry Why I Hate Mileage Plus Merchandise

OK, far be it from me to complain about something. But Mileage Plus Merchandise just gave me the shaft, right before Xmas too.

I do realize that the merchandise rewards aren't exactly the best bang for your miles, but I have a few more miles than I know what to do with and coming up a little short on cash this Xmas. So I decided to get myself a new digital camera using miles.

So today, I get the box and anxiously open it, and low and behold, it's not the camera they had advertised, but rather one that's two generations back.

I know that they don't name model numbers on purpose, but the camera I ordered off the website had a very specific feature set and could only be the Canon SD 800 IS. Unfortunately, the camera they sent me was a Canon SD 550. Very, Very, different cameras...

Thanks to their *wonderful* customer support hours, the merchandise award desk is closed for the night and I have to wait to complain until tomorrow. Really, does 9am - 5:30pm EST really cut it these days??

Ugh, so I'm going to have to fight now to get the camera I rightfully ordered and sort this whole mess out. The last thing I wanted to do before Xmas.
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