Originally Posted by
Global_Hi_Flyer
At ORD, it was late, the agents were snotty (they made me call on the phone and make the reservation while they watched, then when it showed in the computer they rented me the car) - so I rented the car and dropped in STL. IIRC, I had to pay a pretty big drop fee, but the potential loss of business was many times the cost of the drop fee.
That's really bad. I just do not understand how these companies get away with this kind of behavior.