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Thread: Why no Elite lines / service for lost baggage
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Old Dec 16, 2006 | 6:08 pm
  #7  
wimpypipsqueak
 
Join Date: May 2003
Location: SAN
Programs: UA GS/1K/MM, VA Gold, DL Gold
Posts: 5,581
Some of these anecdotes show how a customer service problem can turn into an opportunity to impress.
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