I do not want to turn this into a tit-for-tat. But, there are a few things I must correct and clarify.

jetBlueNYFL: You are right. I picked JetBlue due to cost. I did do the Delta Shuttle for 135 o/w when coming back up to school after one fall weekend. The flight was fine. I didn't mind the lack of TV due to the fact I had reading to do. When coming home, I'd really rather not do the buses. First of all, it is a hassle to have to get from ChinaTown to Penn Station to take the LIRR. Trains are more expensive than B6. But, some of the other flights are the same price as B6. (Usually not the shuttle ones, but the JFK-BOS on DL or JFK-BOS and LGA-BOS on AA). I went back to B6 because, among other reasons, I'm friendly with my campus marketing rep and she got be back into the B6 spirit!

JetBlueFA: I appreciate your close reading of my saga. Yes, the Wall Street Journal quoted me about my flights, not the national media carrier.

You were wrong about the machines. After the BPs were obtained, the line to give our bags to the agent was very long. And, besides, if customers have problems with the machines, there should be at least one agent there to help. (There were none.) I checked-in from home, went to the on-line bag drop line and somebody else I knew went straight to the counter service line. He literally was served in half the amount of time that I was. But, as I said, a manager did come and started having agents from counter service take people from our line, which stretched way out of the designated queue.

The flight was actually an A320, not E190. The quick boarding was due to the very professional gate agents in BOS, which brings me to another point. The reason why I was contradictory in the way customers were accomodated has to do with the difference between the customer service crew in BOS and in JFK. In BOS, they were proactive, seeming to have a personal stake in running everything smoothly and seeing passengers content. That is why they had the foresight to pull off about 7 or 8 passengers supposed to connect in JFK to FLL to a FLL non-stop. While the FAs (who I can name, but will not) sat in the galley reading magazines and talking to each other, the gate agents in BOS went up and down the aisle answering questions and re-assuring passengers. They tried to obtain accurate information.

In JFK, the caliber of the gate agents is very below the caliber of BOS agents. On other carriers, when a flight comes in eggergiously late (whether the fault of the carrier or not), a swarm of agents are there to assist passengers making connections. Connecting passengers received no such assistance. They were directed to the very long line at the customer service center.

I truly appreciate your explanation as to why we had to be seated and belted when we were released! I did not know that, which is why I love reading the boards and learning so much.

The bottom line is, of-course, the delays were not JetBlue's fault. But, how did JetBlue do in all of this? Pretty good. But, not excellent. During the whole ordeal, people were patient. Why? The TVs!! I'm so glad the crew had them on during the entire time we were seated. As a busy student, I never have time just to sit down and watch mindless programming, but I was able to for 4hours and it was spectecular.

Two factors cause me to not be very impressed with the overall experience: the in-flight crew did not have the B6 "magic." I understand if they were also tired and fustrated, but they should have been much more visible (during the times they were permitted to walk around, which were when we were sitting at the gate in BOS for over an hour, before you flame me for saying they couldn't move due to turbelance and being on an active taxi-way), making sure passengers were comfortable despite the delays.

I also noticed a very big lack of assitance for passengers with connections at JFK. Again, it seems agents in BOS had it together, but the JFK agents were not there, able and willing, to give support. I saw countless passengers get out of the gate, looking for help, and finding none. Not one of the few agents working the flight ready to depart on our plane to MCO stopped what they were doing to assist passengers from our flight.