FlyerTalk Forums - View Single Post - Is inconsistency the norm?
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Old Dec 15, 2006 | 9:14 am
  #20  
LessO2
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Join Date: Oct 2004
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Originally Posted by TakeScissorsAway
Not at all. I was merely trying to point out the fact that with so many different people reading & interpreting the SOP "in their own way", then you're going to have inconsistecies.
Just because you have the same set of procedures for every airport, doesn't mean they will be adhreded to accross the board. Different people have different ways of preceiving the procedures.

First, thank you for not blaming management (that's not to say that there isn't problems within the managerial ranks, I simply don't think this is one of them).

I simply have a hard time accepting that after people go through the SAME training, that there are so many variations executed. Same briefings, same knowledge, same SOP.

I know there are times when some mandates are received at airports at different times, but when the rules are all the same, this is the genesis of a lot of FFer frustration. Especially when we run into a rogue screener, who are the minority.
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