FlyerTalk Forums - View Single Post - Wayfinding at ARN
View Single Post
Old Dec 15, 2006 | 7:44 am
  #1  
jfidler
All eyes on you!
20 Years on Site
 
Join Date: Aug 2005
Location: DCA
Programs: TK*G OZ*S AA Plat
Posts: 638
Wayfinding at ARN

I flew on SK TLL-ARN-CDG and back earlier this week. I was quite surprised at the poor signs at ARN. For example, the signs to indicate where in the airport the lounges are located are nearly non-existent. I had to ask at the SK customer service desk.

I also found there were no airport maps to be found. There were adequate screens listing flight departure status, and at most airports, just below those screens you can find a nice big map of the airport so you can orient yourself and find things. I never saw this at ARN.

Another example: When my CDG-ARN flight arrived at the gate and I exited the plane, there were more gates to the left (I could see down the corridor) and I could sense the main center of the airport was to the right. However, there was no sign to indicate which gate numbers exactly were to the left, and which were to the right. I think I was in the F gate area, and I had to connect to an F gate (to TLL, non-Schengen), so now I had no clue if I needed to walk to the right or the left. At most airports, it will list which gates are to the left and the right.

I've transferred through CPH many times (which I would expect to be on the same par as ARN.. this is why I'm not comparing to LHR for example), and the signage there was quite good, and there were many maps. Has anyone else found this lacking at ARN? Note I'm not a frequent traveller through ARN, so I haven't memorized the layout... but I also travel through many airports and this is the first time I've found the signage to be so lacking or poorly conceived.

Justin
jfidler is offline