Originally Posted by
Cheetah_SA
...Just wanted your opinion: do I phone and complain to the office manager at CX at the risk of making myself unpopular (with what possible consequences?), or do I just grit my teeth and keep pushing gently?
I'd keep pushing gently, and save all complaints to management for later, if at all. Perhaps an email to HQ, but always with ticket in hand, just in case.