Originally Posted by
ulev
Difficult to understand why you were trying to do this.
Anyway, an open segment always mentions a carrier, but no date or flight number. If the fare allows it you can always switch the carrier later.
Why didn't you make a firm reservation for the first segment? You can always rebook it later. LH BKK has good ticket agents, they normally do everything they can to make you happy. Looks like a real communication problem.
I used to get LH paper tickets in 1999-2000 BOM-FRA-LHR-JFK in full C- I remember they used to print "open" for both carrier and dates for all open segments which I used to take to BA for the transatlantic leg.
However, the first segment was always confirmed with carrier and date without which they can not issue the ticket.