When I called to upgrade at 12:01 AM CDT sept. 1 the WP lady said that the silver upgrades were to start being automatic that day -- she then went on to say that she had processed several accts that evening and none of them had been done automatically. My return 9/4 was also not upgraded automatically (I was able to upgrade) -- has anyone found that they were automatically upgraded. And if 3 silvers are looking at one empty seat which one gets it??