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Old Dec 12, 2006 | 6:14 pm
  #14  
Marathon Man
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Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,062
Originally Posted by almostelite
Be careful of this! If you price match, often the person doing the price match has to resubmit your order. Its basically like a brand new order and you won't get credit. This has happened to me a couple of times

I'd just make sure that you confirm that your initial order (and confirmation number) are the "same"
good advice but in the end, if you keep all info, paperwork, etc, you could always write to aa mall and tell them that this is the stores problem not yours. And for that, your intent was to do it online and if the clerk changed it, why should you lose out?

When I try to do pick up in store I just go by the conf number my purchase online gave me and I call CS right away if theres anything to suspect. In some cases, theres a short window of say 30 mins to change or add comments to an order. I know Shutterfly.com does this and BTW that gives you up to 5 miles /$ spent with AA mall!!!

Some stores like toys R us do not, but you can always try.
MM
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