FlyerTalk Forums - View Single Post - Gold/Platinum challenge customer service issue . . . HELP, please advise!
Old Dec 12, 2006 | 12:45 am
  #8  
mvoight
FlyerTalk Evangelist
 
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,424
Originally Posted by nick_marquise
Believe me this is the only challenge my father has ever taken. Indeed, the issue boils down to the fact that an error was made, and i feel strongly that it was not on my behalf.

I am all for the cutbacks on challenges and stricter rules, but i do objectively believe this case is ridiculous.

Thanks for your replies!
Did you get a confirmation of the challenge?
This is something that should be asked for when you sign up.
It is possible either you or they made a mistake.
Maybe you forgot to say Platinum. I don't know. You might have thought you said it, but didn't.
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