Originally Posted by
rharrisuk
I recently tried to redeem DC miles on Austrian Airlines between LHR-VIE. Austrian operates this route jointly with it's own aircraft and that of it's wholey owned subsidiary Austrian Arrows (also known as Tyrolean Airlines)
Diamond Club insisted that I could only redeem miles on the flights operated by Austrian itself and not Austrian Arrows. Is this correct?
I believe Austrian Arrows flights are considered members of Star Alliance. They certainly come up on the ANA tool.
Thanks in advance for any help.
Never had to do the redemption before, but if in doubt, call back and get another agent - play dumb.
That usually helps.
P