Sounds like a good-enough reason for me to keep my cool regarding my award seat availability woes and waitlisting.

Does anyone think that NWA will change their online award book tool? I hope so. It feels kind of outdated and slow. It would look better of the "feel" of it was similar to the booking "feel" of regular tix.

What's even weird is that business class seats can't be booked if you have a connecting domestic flight w/ a business class fare code. e.g. SYR-DTW-NRT.

Sloppy programming! (I'm a computer science major.)

- Pat