Originally Posted by
pinniped
When I used to offer it up at checkin, they would always tell me to hang on to it until checkout. If I'm checking out crazy early and don't want to deal with it, I'll go down the evening before and explain my situation and ask them to process it then. They never want the thing at check-in...I assume it has to do with the fact that it's easier in their system to apply the credit or adjustment to a folio that has at least one night already charged to it? I don't know
BBs in the US or PPs in the UK are easily handled at check-out, However when using them when the rate is in a different currency, thats another situation and Id rather give them in when I get there so I will have the time to speak to someone if I feel they werent handled properly or if the conversion rate is too low.
Also a number of times I have Marriott Cheques that I also want to use, and find its best not to mix them together at the same time.
Ive never had a problem with a property not wanting them at check-in, Ive been told to hand them in at check-out. Once I show them where it says at check-in that ends that. Also by giving them in when I get there , I need not worry if they should somehow get lost or if I should forget to give them in at check-out, it has happened.