Originally Posted by
craz
FYI, according to the T&Cs on the back,One is suppose to hand the PP or BB over upon check-in and Yes once I had a Hotel that refused to accept it although 99% of the time its not a problem. But if you wait till check-out and they wont take it, they are within their Rights.
When I used to offer it up at checkin, they would always tell me to hang on to it until checkout. If I'm checking out crazy early and don't want to deal with it, I'll go down the evening before and explain my situation and ask them to process it then. They never want the thing at check-in...I assume it has to do with the fact that it's easier in their system to apply the credit or adjustment to a folio that has at least one night already charged to it? I don't know