Knowitall:

I agree, keep up the good work.

I do have a problem with the statement (by Northwest management?) that nearly every other airline will not allow trans-atlantic upgrades from their lowest fares.

I know of at least one rather significant competitor to NWA - American Airlines - that will allow such upgrades. I need to fly from Milwaukee to Frankfurt on December 2nd returning the 9th. NWA wants $519.73 for the roundtrip, but the fare is not upgradeabale. AA also wants $519.73 and the fare is upgradeable (and seats were available) with 50,000 Aadvantage miles! Our company insists that we fly on the lowest coach fare available for the travel itinerary. I wonder which airline NWA management thinks I'll fly on?