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Thread: Experience with Briggs and Riley warranty work?
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Old Dec 9, 2006 | 7:51 pm
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12172003
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No experience with B&R although my 22" rollerboard, laptop bag and dop kit are B&R.

Whatever you do, don't get Travelpro. My bag broke for the 4th time in 7 years. Travelpro wasn't able to get parts to the repair place for 3 1/2 months (I confirmed it was travelpro and not the repair place). I sent letters to their senior management. Got a phone call back (nice) but was told I'd get either the parts to repair it or a new bag. It's been a few weeks now. So far nothing. I'm ready to write on my B&R bag "Travelpro sucks!"
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