Originally Posted by
Marriott_Guy
The OCV system movies and television programming are completely separate entities. The television programming is coming from one source (satelite or cable) and the movies from another. The decrease in cable channels is primarily due to them switching over to a DirectTV or similar service from the standard cable that is offered in their respective locale. This decision is based on a number of items. Obviously, cost is one. Cable companies are raising their rates significantly in many markets. The second item of note is that their is a dual responsibility for the reception of cable channels when dealing with both OCV and the cable company - each one wants to blame the other for poor reception. Having two vendors with interfacing technology prohibits the hotel from dictating liability in the contract(s) for this. Having one vendor (OCV in this case) to provide both services (PPV movies and television programming) is the answer (OCV guarantees and is responsible for both picture quality/reception/etc.).
Hope this helps out a bit.
I agree,
Seasons Greetings....
While I sincerely appreciate your detailed answer, in the final analysis, the guest gets the short end of the stick.
I would respectfully disagree with your point re: "decrease in channels due to switch to Direct TV" - for years (way, way before Direct TV), the number of channels offered at a lot of full-service Marriotts has indeed been (imho) extremely limited.