Originally Posted by
magiciansampras
Did your son get a police report? My family has had more success with these kinds of claims if a police report accompanies the claim. This includes a stolen ipod in Barcelona. Getting a police report can be a pain, but it often helps.
In this case, I'm not sure it would mitigate the moving vehicle problem, however.
Unfortunatlly we do not. His passport was in that bag, so we were more worried about getting him out of the country, so we just filed a police claim for the passport