Visa Signature Purchase Protection Plan... HELP!
Hey!
Having a little difficuly with Visa Signatures Purchase Protection Plan. It says that your product is covered within 90 days for theft and fire after purchase. My sons Ipod was stolen onboard a taxi while in Cozumel, Mexico. He was on a mission trip. We bought this Ipod in September and it is covered until the nearly the end of the month (with Visa).....
I called them up, told them my story gave them my details and they rejected my claim. Due to the fact that they do not cover theft involving a motor vehicle.
Is there anyway to get my claim covered. It seems a little weird that they do not include claims involving motor vehicles.
It is very frustrating as we are very loyal customers to Visa and spent quite a bit with them (We could be AMEX Centurion holders).....
Any thoughts, suggestions
Thanks and God Bless
faithwins