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Old Dec 6, 2006 | 5:40 am
  #5  
Marathon Man
FlyerTalk Evangelist
20 Years on Site
 
Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,062
Originally Posted by lin821
I got a response from Points.com in June 2005 in regards to my last email sent around Aug/Sep 2004. This will give you some ideas about their "speed" of customer services.

However, I am not sure it went through the 4th (or 5th?) generation of new management while we were heavily dealing with them in 2004/2005. MM's post surely provided the "hysterical" background info. Woops, I mean historical background.

I don't do anything with them no more. They might be different now since it's 2006 already. At least the website had a makeover.

Welcome to FT!
hahahaha!!!! lin821

yes welcome to FT... points.com could take a few days to a few years to reply. I would stay on top of it unless you do not care about the miles. And then never use them again.
MM
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