Is Korean Air really this bad ?
I've flown Korean a few times transpacific. I'm not a fan of their in-flight entertainment, they don't have seat back monitors, except in some of the New planes. I'm not sure if they are doing economy seat selection in advance. That too was one of my bug-a-boos with them. Some of the attendants are a little lacking in english. The food service (bibimbop) is good.