FlyerTalk Forums - View Single Post - Qantas Feedback - Quick Response Time
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Old Dec 5, 2006 | 5:13 pm
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AndDee
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Personally I don't see the need for a phone call, I mean what did she really say "Thanks for your feedback, glad you had a great experience" ?

While fast feedback/response times are appreciated as they are rarely encountered, what was the point of her call ?
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