Originally Posted by
dbyyz
Actually, I understood that when upgrades cleared before the flight the accompaying passenger had the same status as the primary passenger but that this was not the case in the case of upgrades made at the gate.
In actual fact I had sent the SYD concierge an email 7 days in advance of the flight requesting the upgrade for both of us though I could not download boarding passes 24 hours in advance since our flights were originating in Auckland. The NZ flight was late arriving in SYD and were were unable to get to the gate until 30 minutes before the AC departure. So in a sense we were victims of circumstances.