Originally Posted by
Bungus
Spa is really not an Aman speciality so why not get someone else in to do it for them? They rant and rave about the Hamam, which indeed is beautiful but would be even better if hot. Indeed you have to ask to get them to turn the steam on, and get the Jacuzzi going as well. By the time the Hamam is hot (end of its cycle), you have to ask them to turn it on again for you to be able to enjoy it. Same for the Jacuzzi. When you get changed by the lockers you have your feet in the urinals, seriously, and other than the bench by these lookers there is no where to sit down and relax.
The men's spa at Amanjena really is disappointing. I also thought the location of the urinals was absolutely bizarre (whose idea was that??), and the tepid Hamam was pointless. I was told that the women's Hamam was very good, though.
Restaurants: The in room menu has very little choice, but the service is very quick and efficient. The main Moroccan restaurant has very little choice again, especially when it comes to local specialities, which we love. We tried two different Tajines and they were bland and very uninteresting. On the other hand, the Thai restaurant was very good, but that was not what I was going to Marrakech for.
We asked them to make things which weren't on the menu (nothing complicated, admittedly), and they made them without problems. We really liked the taste of everything we ate there.
Overall we liked Amanjena a lot, although it certainly can't compare to the Asian properties I've been to. The staff did sometimes seem to be a bit preoccupied with their own conversations, but generally were very charming and helpful (although they didn't manage to call us by our names, which I usually expect at Aman). I would certainly go back if I return to RAK, although it sounds like you had a rather unpleasant time.