I flew Sun Country once and had quite a poor experience. I never flew them again and now I am paying for it. When Sun Country was flying MSP to LAX, the fare on NW was $211. Since Sun Country has stopped operations? The fare on NW is $311. Hmmmm...
My sole experience (hardly an adequate sample)led me to conclude the employees just never stopped acting like thay were herding college students on charters to Mexico for spring break.