good for you, chexfan. but let me ask you this, would you be dining at your favorite restaurant if they made it similarly difficult to get to the table? or getting you car serviced? i don't fly to "support an airline", as you put it. i fly because i need an easy way to get from point A to point B in a reasonable period of time, at a reasonable price, and without an unreasonable amount of hassle. the same standards i apply to just about any consumer product i purchase.