FlyerTalk Forums - View Single Post - Changed Booking Class with aa.com Phone Support; Can't Purchase Now
Old Nov 30, 2006 | 8:40 am
  #21  
brp
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Originally Posted by Blumie
You know, AA probably is listening. But I have to imagine that AA believes that the number of us who desire this functionality is sufficiently low that it's not worth the cost of adding it (particularly since it's easy enough to call web services or the EXP desk to have them fix any problem). I'd love to be wrong, but that may be what's going on.
Agreed. The return on investment for AA to make this change, as opposed to the many other things that I'm sure they have in the hopper, would likely be very small. There are scant few people who care about fare basis, looking for the cheapest fare within a fare type, selection of which they do allow.

Cheers.
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