Originally Posted by Dave Marsh
... I went to the RELAY shop to get some magazines and I accidnetally left a whole bag of duty free shoppign there.
...I emailed the MPO and within 2 hours they tracked down the bags and send it on the first flight back to SYD! I am so surprised they managed to do this....
Try doing this in LHR or JFK! Quite impressive that the duty free bag was not picked up by another pax and wound up in lost and found. I've always felt that HKG was one of the safest cities in the world. Also that CX sent the bag to SYD for free, when you weren't even flying CX! They do manage at times to give more than excellent service.