Really a good compensation.
Reading all the last posts, I am a bit surprised: lot of good deals.
I often flight, ans a third of my time in Europe, I was bumped twice, once by Air France, once by Northwest, and both time I had to write letters and letters, and I got:
1/ a very good compensation with Northwest after 3 months, and a Northwest employee that was fired or moved (800 $ for a transatlantic, plus an invitation for 2 in a good restaurant in Paris),
2/ 5000 miles , and then 2000 miles for Air France (!!!!)
I said, I had really bad time with both, but Northwest really recognized they were bad, but Air France (2 years ago) was far from recognizing their bad service.

So, my conclusion is that I suspect that people with bad experiences do not participate...
<May be also that I am wrong, and european companies have grreatly improved these last months.
In both case, I think it would be good to know.