Join Date: Jan 2004
Location: SFO, SJC, OAK, LVK AA Lifetime Plat 2MM, LUV A-List, Hyatt Gold, SPG Lifetime Gold, Commercial Pilot (not employed by airlines)
Posts: 1,531
Has anyone had success getting Marriot to match? I have not stayed in a Marriot for years but I am Gold on Hilton, SPG, and Platinum on Hyatt. I phoned Marriot and they said that it would not be fair to those who actually stayed the required nights because it’s a program to reward frequent stayers. I countered with the fact that many hotels and airlines use the programs as a tool to bring in new business through status match and although the elites who have earned status may not appreciate this usage of the program, the shareholders certainly do as it serves to bring in additional reenue, and of course first responsibility of a corporation is to the shareholders … blah blah blah. Anywayz—that went nowhere. I asked who it was that actually makes the decision as to honor the request or not and she said that supervisors do---great! Can I speak to one?
Thinking I might now have a second time at bat I made my request. Nope. But … after I stay ten nights I am to call the supervisor back personally and she will see to it I am accommodated.
Anyway, next week a company is flying me to the East Coast for a final round of interviews and they are putting me up in a Marriot, so anyone who has managed to wotk the Marriot system, please let me know how.