Originally Posted by fly co to see the yanks
i always call to cancel award reservations. its toll free and about 30 seconds. it wouldn't be on my top 10 list of most necessary improvements to spg.com.
No improvement necessary, you can already do it. Just open the reservation and there's an option to cancel at the bottom.
I've cancelled online several times. As others have reported, it typically takes a few days for the points to reappear, but for me, they always have.