Originally Posted by FlyingToFly
What are the time slots where you are most likely to get a US CSR?
Well, being on the West Coast, I would wait until late evening/night to make the call, like I did at 9 PM PST. From my anecdotal evidence and experience, call when the Indian call center folks have gone home to sleep during the daytime. I have my cell phone dual time set to New Delhi for this reason!
