Originally Posted by JSD

Ditto that. I found the ladies in the BA MRU office to be very responsive and helpful via email, and very pleasant in person to boot! I really can't imagine it being easier going through a TA.

Between the time difference and their requirement to have everything priced by the UK desk, I found that the turn-around time on my email requests was usually 2-3 days once I had an itinerary established. A little longer for the initial contact.