I was on the same flight. Had the exit row in coach where 2 boys (5 and 8) were playing with rubbery-yoyoyie-flashy ball toys given to them by Sherri. Their parents weren't supervising them at all as they went to every passenger, asleep or awake, and mashed the balls into everyones faces. The tinfoil bag of pretzel snacks wasn't warm and the towels were made of paper...not even cloth.
But, I do feel terrible for you Canuck that they didn't have any pre-2004 wine and I appreciate you visiting me in steerage to tell me about the missing ice cream. Your boss must love you more than mine loves me.