Originally Posted by ORDnHKG
I can say that I stayed at Hilton a lot more since they changed the bathroom amenities from Neutrogena to Crabtree & Evelyn "LaSource". I loved the smell and it doesn't dry out easily. But is it possible for Hilton to change the two bar soaps to body wash, it will be much easier to use, plus I can't see it will cost them any money to do that.
How do you know whether it will cost them any money??? That's quite an assumption on your part.
I believe all the chains have contracts with their amenity suppliers. I doubt that they will dump a whole contract simply on the basis of one individual customer's preference. @:-)