Originally Posted by Flying Doctor
I'd like to add the following having read so much about BA F:
Firstly, although I agree that the A Class First ticket is substantially less than full fare (and can be often less than a full J fare in CW) don't forget that many in CW will be on I class or corporate fares which are also massivley discounted so the issue of revenue in J compared to F gets even more complex.
However, it is fair to say that on average F is considerably more expensive than J.
I have been in F many times and I have to say that it is variable what you get in terms of service. However, overall it does feel that the service in F has been slowly downgraded over the years. It will be interesting to see if the new enhancements and turndown service will really make much improvement. I somehow doubt that they will.
If BA really wants to have a true F Class then with the new refit due in 2008 there need to be far less seats in F so that they are much bigger. With 14 seats in the allotted space for F at the front of the cabin there is now very little difference between the size of the seats in F and J.
With regard to revenue, I have often heard it said that if F is full then the flight is in profit (even allowing for air miles tickets and A Class) so ther is scope to improve matters considerably.
Somehow, having recieved the email about compulsary on line check in and the way it is going I doubt that much of this will ever happen. F should be what beloved Concorde used to be, a trully memorable experience.
There are some contradictions here are there not?
You mention Concorde as a benchmark but the PAX density was far higher on Concorde than in the current BA F. Apart from the geriatric IFE I have no problem with the BA F hard product, it is the service, drink and catering which really lets the product down. Since this would be relatively easy and cheap to address (at a guess £50 per PAX x 14 max = £700 per flight to truly enhance drink and catering), I can only assume that BA think that PAX are stupid enough to keep paying for the current offering, or BA really are not committed to maintaining an F product.
My own money is on the latter.