Originally Posted by Boo Boo Too

All I know is that a few years ago, when I stayed at the Intercontinental in Bucharest. I reserved a room online through Intercontinental's site. Took the confirmation email with me (it was something like £115 for the first night, £80 for the next two nights). On check-in they INSISTED on charging me £115 for all three nights: that was their rate and that was that. I showed the confirmation email, I spoke to the manager, no joy at all (they just said that I would have to folloow it up when I got home) . Was not impressed. Am disgraced in myself to admit that I didn't follow it up when I got home... (maybe that is what they count on...).

Boo