"Ticketed", for AA, does not mean a ticket has been issued yet, it just means it is in the process of being issued. For normal tickets (non-OWE) when the ticket is eventually issued this is reflected in aa.com by adding the date of the issue, so it now reads "ticketed mm/dd/yy". For AA OWEs, however, aa.com never changes, it just stays as plain "ticketed" all the time. In short: "ticketed" for an AA OWE, means nothing, until you actually get the tickets in your hand.