Originally Posted by GeorgeJ
Not to insult you Kai (since you do UX flights in SFO), but the mainline employees at ORD that handle UX flights seem to be the most incompetent agents at ORD...any chance that the lamer agents get assigned to UX there, or is it just that they are the rookie UA agents that handle UX at ORD?
From what I've heard, the employees staffing UAX flights at ORD are recalls on a B-scale. United put the UAX ground handling up for bid and United itself turned out to be the cheapest bidder, oddly enough.