Can it be any Worse then Cap One, Citi, Chase, Diners, Amex (my mothers Delta card has her always receiving targeted Bonus Miles but when I go to sign her up it says shes not listed, call up hear the samething), BofA was MBNA.

In a Nutshell they ALL STINK when it comes to CS.

since I really only want the card for my Forex transactions, I can live with whatever CS they do or dont have. Had I shopped at Nordstroms I would have gone with them but since i dont HSBC seems the best way to go.