5000 miles is better than I woulkd have expected from such an airline.
Last week they refused to fly me from SOF to JFK via PRG. I had a Business Class e-ticket bought on Expedia. They said it was a paper ticket and I must have lost the paper. I had to buy another ticket at the airport else I would have missed the flight. They were most rude.
I have no idea what's going to happen on this one!!