Originally Posted by une
I think the problem is the false indication that you are signed in, not the fact that they ask you to sign in before you can do stuff.
yes, but it's worse than that. You think you're signed in, go thru the search/reserve, then get the guest info page....and nothing's filled in. Most people probably just fill it all in fresh. But the "hip" thing to do (insofar as aggravation is "hip") is to go back to log on, repeat search and reserve.
so aggravating.